‘Gutfeld!’ co-hosts weigh in on a recent survey that found customer problems hit a record high in 2022.
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Transcript
>> WOULD USE SEVERAL OF THE SCORE AGAINST A SCORE, PRODUCTS AND SERVICES IS HIGHER THAN EVE BEFORE. RECENT SURVEY FOUND THAT 74 PERCENT SAID THEY HAD PROBLEMS WITH BULK AND THE LAST YEAR. THE NUMBER ONE PROJECT PEOPLE WERE MOST UNHAPPY WITH, AND,
NEARLY 10 PERCENT OF CONSUMERS HAVE TAKEN ACTION TO, USUALLY THROUGH PUBLIC SHAMING OR PESTERING THEM IN PERSON OR ONLINE. YOU KNOW IT’S HOW THEY GOT WITH THERE. GOOD WORK AGAIN. COMING TO HANDLING THESE COMPLAINTS, CUSTOMERS SAY THIS HANDLED IT BETTER THAN OTHERS
FREIGHT SECTORS LIKE BANKING, FOOD DELIVERY AND PACKAGE DELIVERY DO WELL. SO DOES MY MASSEUSE. BUT HE USES TOO MUCH KNUCKLED. >> IT’S NOT KNUCKLED. SORRY. IT’S A COMEDY SHOW. >> IT IS A COMEDY SHOW. THINGS LIKE PAY-TV, AUTOMOTIVE AND AIR TRAVEL, NOT SO MUCH. THAT MAKES SENSE, I’M PRETTY
SURE SPIRIT WILL PUT SEATS ON THE OUTSIDE OF THE PLANE IF THE COULD. WHEN CUSTOMER SERVICE STRATEGY THAT MAKES PEOPLE MAD THE MOST IS HAVING TO LISTEN TO A ROBOT BEFORE YOU CAN SPEAK TO A PERSON . I GUESS NOW WE KNOW HOW WHITE HOUSE REPORTERS FEEL.
MORE COMPANIES SHOULD EMPLOY MARRIED MEN, THEY ARE WELL TRAINED TO DEAL WITH NAGGING. HAVE YOU EVERY PUBLICLY SHAMED COMPANY LIKE THERE WAS A TIME WHEN EVERYBODY WAS GOING ON TWITTER, AND ACTUALLY I USED TO MAKE FUN OF IT BUT IF THAT
YOU’RE ONLY OUTLET, TO BUDGET RENT A CAR COVER UP MY CAR IS NOT HERE, HAVE YOU EVER DONE THAT? >> I DON’T BELIEVE I HAVE DONE THAT, BUT NOW I’M SURE SOMEBODY’S GOING TO BE LIKE OH YEAH, THAT I DON’T MEMBER DOING THAT.
I WOULD LIKE TO WELCOME TO THE PRIVATE SECTOR TO THE PUBLIC CENTER, THERE ARE INTERNS AT AP CAPITOL HILL THEY GET SCREAMED AT ALL SUMMER LONG ALL DAY ALL THE TIME. PEOPLE WERE LOCKED UP THROUGH 2020 SO THEY ARE COMING OUT
SWINGING NOW AND THEY ARE ANGRY THEY WANT RETRIBUTION AND THEY WANT THINGS TO GO WELL. IF YOU ARE A BRAVO FAN, THERE’S A BIG SCANDAL FAN RIGHT NOW THA ONE OF THE GUYS CHEATED ON HIS GIRLFRIEND AND THEY HAD TO SHUT DOWN THE REVIEWS FOR HIS
RESTAURANT BECAUSE BRAVO FANS WE’RE GOING ON THERE IN JUST DRAGGING THE RATING DOWN BY GIVING HIM COULD BE CHEATED ON HIS GO FROM. I’M SAYING WHO IS SANDOVAL. I’VE NEVER HEARD OF THESE PEOPL AND IT JUST SHOWS YOU THERE IS NO CONNECTION BETWEEN BRAVO AND
FOX BRED. >> MY PATRIOTIC DUTY. I AM GLAD TO BE HERE TO DO THIS. PEOPLE THEY HAVE SHUT DOWN THE RESTAURANT RATING BECAUSE PEOPL ARE ANGRY. THAT IS AMAZING. I SHOULD HIRE YOU TO EXPLAIN THINGS TO ME. CHARLES, THE POINT ABOUT THE SHUTDOWN IS CREATED ANGRY PEOPLE
, BUT IT’S ALSO SCREWED UP CUSTOMER SERVICE, RIGHT? YOU BECAUSE THERE WAS WHAT DID THEY CALL THEM, THE PIPELINE WA ALL SCREWED UP AND NOBODY WAS WORKING, YOU COULDN’T GET WHAT YOU WANT TOO. WHAT YOU THIS? >> AT THINK FIRST AND FOREMOST, LET’S BE HONEST.
PRODUCTS AND SERVICES SUCK THES DAYS FREIGHT IT’S AWFUL, I HATE TO SAY THIS, BUT WE HAVE GONE TO . ALMOST ANYTHING I BUY OR SEE FO A SERVICE I KNOW IS GOING TO BEAT NOT UP TO MY EXPECTATIONS. SO WEEK AGO I ORDERED TWO
CROISSANT EGG SANDWICHES, MY WIFE WAS A CHURCH I SAID I’M HUNGRY I CAN’T WAIT FOR HER TO GET BACK FROM CHURCH. THEY BROUGHT ME A BANQUET FOR ABOUT 60 PEOPLE, THREE BAGS, SO I CALLED THE RESTAURANT THEY WERE LIKE WILDCARD, GRUB HUB, I
GET SOMEBODY OVER THERE SAYING WHAT YOU WANT, WHAT YOU WANT. AS SAID DUDE, I WANT TO EXAMINE WHICH IS. SO I CALLED THE RESTAURANT BACK. THEM LIKE SOMEBODY’S GOING TO B MANNED, SOMEBODY IS HAVING A WEDDING. AND THEY CALLED GRUB HUB. ROB HEBB SAYS SLEEP YOU. THIS HAPPENED.
>> BUT DID YOU KEEP THE FOOD? GET YET, SO YOU KNOW WHAT, WE HAD A. MY NEPHEW CAME BY IT LATER IN THE DAY TO TAKE DOWN A CHRISTMA TREE AND HE LEFT WITH ABOUT 40 OTHER PEOPLE TO TAKE THEM TOO. IT WORKED OUT GREAT.
I WAS HUNGRY ALL DAY UNTIL SHE GOT HOME. SO IT’S JUST TOUGH. >> I WANT CHARLES TO JUST TELL ME STORIES FOR THE REST OF MY LIFE. CAT, DO YOU AGREE, WHEN HE SAID ALL PRODUCTS AND SERVICES SUCK, DO YOU BELIEVE THAT? >> I SURE DO.
HAVE TO GO PUBLIC BECAUSE THAT IS THE ONLY WAY YOU CAN HAVE AN HOPE AT JUSTICE FREIGHT ON THE SHOW WHEN I TALKED ABOUT MY MUSHY ONION AND MY SPOILED SLIM ONION AND MUSHY GREEN PEPPER THAT I GOT FROM UBER EATS
GROCERY AND THEN I HAD TO GO OU AND GET THE STUFF WHICH MEANS I DID NOT RECEIVE THE SERVICE I PAID FOR. WHICH IS TO BE ABLE TO STAY HOME . I DID STAY HOME, BUT I DIDN’T RECEIVE IT AND THEN I TALKED
ABOUT IT ON THE SHOW, AND THEN POSTED IT ON TWITTER, AND UBER EATS SAYS NOBODY LIKES A SLIMY ONION, WE CAN ALWAYS, I SAID DON’T GASLIGHT ME, I WAS SO MAD BECAUSE THAT’S WHAT NOT WHAT TH CUSTOMER SERVICE PEOPLE SAID. THEY SAID THIS IS THEIR POLICY.
I DO NOT ACCEPT THEIR OFFER. I WANTED THEM TO STOP THIS THIEVING POLICY, THAT IS NOT FAIR BECAUSE I PAID FOR EVERYTHING I RECEIVED. WHO ORDER SOMETHING IN YOU DON’ GET IT. THAT’S WRONG. IT IS FRAUDULENT, BUT NOW YOU HAVE MADE A LIFELONG ENEMY.
>> I FEEL LIKE THIS AS TURNING EVERYBODY INTO GEORGIA STANDS AT . >> THERE IS A LOT OF ANGER OVER THERE I DON’T KNOW IF IT’S ABOU UBER EATS, I THINK THERE MIGHT BE SOMETHING ELSE GOING ON. BUT I HAVE TO TELL YOU.
I GET THE TEXT IT SAYS IT WAS DELIVERED, I WASN’T THERE, I WA REALLY ANGRY. AND SENT IN E-MAIL BACK I DIDN’ HEAR ANYTHING GREAT I CALLED, I WAS GOING TO BE SIX MINUTES ON OLD. I TWEETED ON THE PLACE. COULD YOU MAYBE CHECK TO SEE IF
IT’S BEHIND THE GATE, IT’S NOT BEHIND THE GATE IN THAN I WENT BEHIND THE GATE IN THERE IT WAS. SO, TWO MY CREDIT THOUGH, I OWNED UP TO IT BY GETTING ALL THE TWEETS, AND THEN BLOCKING THEM. >> DON’T YOU HATE COMPLAINING?
>> LIKE TO THINK THAT I AM THE WHOLE PROBLEM. COMPLAINING ABOUT SOMETHING AND FINDING OUT YOU WERE AS WRONG WAS THE WORST THING EVER. THAT HAPPENS WHEN EVER I AM ORDERING FOOD AND THEY SAY WHER IS IT FREIGHT IT’S LIKE AS I’M
ON THE PHONE IT SHOWS UP. >> I HAVE VIDEO FOOTAGE OF MY SLIMY ONION, I AM IN THE RIGHT
source
Hey gutfeld here's one you should put it on your show when asked about Trump's indictment today creepy Joe look at when he told that story about the Ukrainian prosecu notor investigating his son😮 same exact look
MSSP brought me here
Regarding Kat's experience with grocery delivery, this is why I don't order fresh veggies or meat from them. I will go in the store and pick them myself.
🤣🤣🤣🤣🤣😂😂😂😂😂😇😊🤠😎🦁
The wife at Church and Charles states cussed at Grub Hub?
Hmmm . . .
What is 'wrong' with this picture?
Respect Charles Payne, just
putting out there.
Have retail experience for sometime, honestly never had angry customers.
Do your 'job' competently and enjoy YOURSELF.
Always a but hurt somewhere to TRY and ruin your day.
Only one who can ruin your day,.
is YOU.
Plain and simple.
Can I just say that Kat's meltdown over service was so hilariously on-point. She said what everyone who feels poor service regularly are thinking.
Anyone that pestered me about masks over covid will never be on my shopping list again. It means nothing to them, but it's my way of fighting back.
so again this story will be lost unless someone comments to bring it back up. is the military going to retrieve or detonate the rocket or missile shot at the balloon over lake eerie or forget about it and leave it rotting at the bottom.
Before this was an issue, over 5 years ago, a group of business owners were asked several questions on subjects that could cause hiring issues.
A black male business owner, when asked the question on women of colors unusual new naming African first names being given in recent years.
He immediately spoke directly he would not hire them. He countered it with anyone ( African, French, Chinese, Russian etc with an unusual name who demanded it be used, would not be hired.
He would not allow and needed NO complication with initial employee interaction with customers. If the customer were challenged just trying to say the employees name it distracted customer, put them at a disadvantage and made them less likely to do business or buy from the company. This would, I imagine, play into trans dressing and acting, inordinate tattooing, inappropriate dress, personal hygiene and other senecios that would impede business transactions.
Kat made a point she probably didn’t intend. People need to go get their own groceries/merchandise in a store. You can’t complain about what you get if you didn’t pick it out. Everyone’s standards are different. One onion may look acceptable to another it may not be.
Yeah, Charles is real! Don't change Charles….
Ohio 🚞 Derailment – Transportation Bill 🗒🖋 Changed = Trump – Elaine Chao .Trump brought a few cases of bottled water 💧 to make them feel so better 💧 💧💧
Silicone Valley Bank💰💲
Dobbs – Frank Bill 🗒🖋Changed= Trump
What is Next from that Trump falling domino effect that will be showing up real soon and he hasn't been out of office 2 years starting on the third year we are now seeing all of the Effect from that Administration sooner than what we thought that will last for decades years to come . Are you Republican supporters so happy and content that this is coming your way .???
"Fast Food"! When was the last time you got it fast? It hasn't been fast for years! McD's adds a second drive-thru lane to get more $$, but they can't keep up with the volume!
My daughter got stuck with her car called A A A of new Jersey she waited 4 hours for a tow
This was a Saturday morning no snow or icy roads
The problem was a bad cell in a wal Mart battery that I replaced myself on November 28 2022
😂my wife lives for nagging and she's not done yet 😂🇨🇦
Good hair day🤣✔
🤢🤣🇨🇦🇺🇸
Dumb
Everyones Happy with where I am 🙂 South Carolina
WasteManagement Sucks, give them a call.
Well everything is made in China and nobody wants to work anymore so I'd say products and service are both suffering
No one wants to see your slimy onion.
Fox News propaganda has been responsible for more than 600,000 people who died because of your lies.
MY favorite is, I ordered a tent from Ebay and it was stolen in transit in Ohio. I called the Ohio phone number and the "Lady" said it was stolen weeks ago, they dont know who did it, no they did not look at the cameras, no they wont, not they wont pay for it, have a nice day. I then told her I had not paid for it yet so it was no longer my problem and I would just buy a better one for less and make sure it is sent UPS. I really dont think she cared, but it made me feel better anyway.
It's not a knuckle
You guys are great! I love watching your show!
On my instacart and doordash delivery instructions I actually put " please leave order on actual porch, not at curb or in the driveway. " Yes, there was an instance that caused me to put that on my account. Lol
Robotic voices are awful
so…
this man, made of money, couldn't make himself a sandwich. had to wait for his wife to feed him.
anyone else thinks he's still in the 1950's?!?!?!?!?! 😀
Zion tv
Try Amazon who sell products they refuse to take back that customers are dissatisfied with !
😂😂😂hilarious episode
Dominion will be your downfall!
I recently ordered from GrubHub. I accidentally transposed my address so they went to the neighbors house, I stopped them and said it was mine, showed them the order and my name and all and they told me too bad. Im not getting fired from your mistake.
I ordered tiny tacos from Jack in the box and they gave me TWENTY TACOS. I ate them, whatever. Ubereats immediately refunded me after I didn't get a big Mac with my big Mac meal.
TL;DR : Worst thing in the world.
"SLIMY ONIONS 🦠🧅" lol
AT&T: After constantly being overcharged, then overcharged another $5.00 for calling customer service to fix the initial error. Went on for over 4 months.
It's the business model of thieving lying pirates. I don't and will never patronize AT&T the rest of my life.
I will resort to drums and smoke signals before I buy crap from AT&T.
They be too crooked cronysocialist anti-American woke unethical thieving liars for me.
Too bad there are some honest people employed there also. Because they are hurt by lying customer service personnel. So I have to boycott the whole integrated corporate structure known as AT&T.
NO MORE AT&T FOR ME.
AT&T free for over 10 years.
So true – I just want what I ordered!!!
Hell yeah 👍
Oooh Kat went off a bit here on her groceries ha!
Having been in customer service for years, I've learned to be the nicest customer ever. I don't have expectations.
Had to shut off after Kat scratch fever started hissing.